Today, we celebrate 20 years of service by Robert Gunning, Manager of Professional Services here at Softdocs.
From his early days to now, Robert has been a trusted presence, a source of deep expertise, and a steady force of kindness and humor. Over the past two decades, we’ve watched not only his career flourish but also his life outside of work grow. In his time at Softdocs, he has since married and welcomed two daughters (something he shares about often, always with a dad joke in tow).
Robert’s journey at Softdocs is a shining example of what it means to grow with a company. He has taken on new challenges, stepped into leadership roles, and built strong relationships with customers and colleagues.
His loyalty, leadership, and laughter have helped shape our culture and make us who we are today.
If you've ever been in a meeting with Robert, chances are you've heard one of his famous dad jokes. But his humor extends far beyond conference calls. Carvel Blakeney fondly remembers when Robert used to play bass in a band.
On work trips to Barry University in Miami, Robert would finish the day, then drive to Key West to hop on stage with his cousin at Sloppy Joe’s—playing music into the wee hours before returning to Barry for work the next morning.
“How he did this, I will never know,” Carvel says. “But he pulled it off somehow.” 🎸
Then there’s the time Robert showed up to the company holiday party fully adorned in a Christmas Suit.
Robert’s colleagues and clients alike are quick to share how much he’s meant to them:
Every customer seems to have a ‘Robert Gunning story’—whether it’s from his days as their consultant or the time he swooped in to solve a tricky code issue. His legacy is one of happy clients and grateful colleagues.
Sarah Roberts, Project Solutions Consultant Softdocs
Robert consistently inspires me with his innovative enhancements to Etrieve. He adds immense value through his mentorship, deep product knowledge, strong client relationships, and his passion for making Etrieve the best experience for our clients.
Marcie Clone, Senior Business Solutions Consultant Softdocs
He brings an incredible depth of knowledge not just of what Etrieve can do, but how our clients truly need to use it,” says David Collins. “What left the biggest impression on me is his unabashed exuberance for the work.
David Collins, Director of Professional Services Softdocs
I can always count on Robert to bring the energy, crack a joke, and take care of our clients!
Audrey Knox, Project Manager Softdocs
Robert's impact doesn’t stop with our internal team; it reflects through every client relationship.
Pam Stewart from Cape Fear Community College shares, “Robert’s sharp wit, smarts, and easygoing personality made learning a truly enjoyable experience.” Donna Grier echoes the sentiment, “His sense of humor is so corny, but it works! He trained our IT department and end users. He’s approachable and makes everyone comfortable. We all smiled while working with Robert.”
Stan Sulkowski from Medical University of South Carolina shares, “Other than being a Swiftie before it was cool, my memories of Robert center on his unwavering, persistent positivity and kindness. He always made me feel confident a solution was just around the corner.”
Robert, thank you for everything you’ve given Softdocs over the past 20 years.
Your joy, commitment, technical brilliance, and signature humor have made this place better for everyone. Here's to 20 years of incredible contributions… and many more ahead!
Here are some of our favorite photos of Robert throughout the years. 📸