Intelligent Transcript Processing

Convert document-based transcripts into structured student data with unprecedented speed and accuracy, removing bottlenecks during application cycles and degree audits.

Andrea Link, Softdocs SVP, Engineering & Cloud Ops, demonstrates the speed and accuracy of ITP.

For many colleges and universities, transcript processing remains a stubbornly manual process. It uses valuable staff during peak admissions cycles.

Collecting, verifying, and entering official student transcript data into SIS and CRM systems (often from a wide variety of formats and layouts) creates bottlenecks. New student admissions workflows, transfer credit evaluations, degree audits, and progression tracking are all affected.

Softdocs Intelligent Transcript Processing (ITP) is a standalone application that removes the delays and data errors of traditional processes. Schools gain:

  • 90%+ reduction in data entry
  • Error-free student records
  • Expedited decision making
  • Airtight security and compliance

A Modern Approach to Transcripts

Finally, the high-pressure cycles of processing incoming transcripts are tamed with a fast, simple solution that captures data with industry-best speed and accuracy. 

Softdocs Intelligent Transcript Processing is built on cutting-edge generative AI. Faster, more accurate, and requiring far less technical setup than template-based OCR, ITP can read any transcript, regardless of format, and then precisely structure that data for enrollment and admissions staff.

AI-Powered Data Extraction

Automatically extract key data such as student name, school information, course titles, grades, and GPA.

Multi-Format Ingestion

Upload transcripts in any format (PDF, image, scanned document, etc.) one at a time or in batches.

Confidence-Based Review

Focus on the low-confidence fields the system automatically flags for "human-in-the-loop" validation. Ensure accuracy with no wasted time.

Seamless Integration

Easily export indexed transcripts into the student record in Softdocs Document Management (Etrieve) as well as systems like Colleague, Banner, or PeopleSoft.

Secure, Scalable, Compliant

Built on AWS with encryption, the solution is NIST and SOC 2 compliant for schools with high data sensitivity. Student information is not used for AI model training.

Everyone Benefits from Fast, Accurate Transcript Processing

admissions officer

Admissions Office

De-stress the application cycle

Large volumes of incoming transcripts during application cycles can feel overwhelming. By automating data extraction, time once spent on data entry can be reallocated to student evaluation.

registrar

Registrar’s Office

Work with clean data from the jump

Standardized and validated official transcript data streamlines processes for transcript evaluation, transfer credit articulation, and degree audits.

enrollment

Enrollment

Integrate for reliable decision-making

Undergraduate and Graduate enrollment teams benefit from clean data integration into SIS and CRM systems like Ellucian, Workday, PeopleSoft, Salesforce, and Slate.

IT guy

IT and Systems Integration

Ensure complete, secure data flow

Captured information is automatically fed into Etrieve (Softdocs Document Management) and integrated with core systems for harmonious data.

Softdocs ITP: Part of an Integrated Platform

Frequently Asked Questions

No. 

Although we use AWS Bedrock as the foundational generative AI technology for Intelligent Transcript Processing, zero information from that service is used to train AI models. This includes school information, transcript data, and any personally identifiable information (PII) of students.

The application is NIST and SOC 2 compliant for security, and all data policies follow Softdocs' stringent adherence to FERPA and other privacy regulations. Please review our Trust page for documentation.

Softdocs Intelligent Transcript Processing outputs the validated data as JSON or XML. That data can then be stored in a drive for later intake, or sent via APIs directly to Etrieve Content (Softdocs Document Management), your student information system (Ellucian Banner, Ellucian Colleague, PeopleSoft, and others) or your CRM (Workday, Salesforce, and so forth).

Yes.

Softdocs Intelligent Transcript Processing is built as a standalone tool that can run alongside your other applications — your SIS or CRM, and even other ECM systems.

However, the true power of ITP comes with the entire Softdocs Platform. For example, Softdocs can securely manage a complete, digitized cumulative student record, of which official transcripts become a part. Or you can deploy business logic via workflow to determine how transcript data is routed. Or set up internal or student-facing forms to collect additional information. The efficiencies are limitless.

See ITP in Action

The power of Softdocs Intelligent Transcript Processing is a game-changer for admissions, registrar, and enrollment offices. With best-in-class speed, sharper reading accuracy, and smarter error checking, your school's team will navigate application cycles with more confidence and less stress.

Book a demo today!