--- title: University of Massachusetts Selects Softdocs as ECM Platform of Record description: All five UMass campuses, including Chan Medical School, to Use Softdocs to securely automate key processes in the cloud image: https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/blog-media/university-massachusetts-mherst-sign.jpg --- [Bridge 2026](https://softdocs.com/bridge/2026) [Support](https://community.softdocs.com/s/login/) [Webinars](https://softdocs.com/webinars) [Blog](https://softdocs.com/blog) [![Softdocs](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/softdocs/NEW/Softdocs%20Logo%20-%20RGB%20-%20Purple.svg) ](https://softdocs.com/) - Platform The leading document management and process automation platform for higher education, K-12 districts, and government agencies. 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The UMass system, comprising UMass Amherst, UMass Boston, UMass Dartmouth, UMass Lowell, and UMass Chan Medical School, will deploy the Softdocs platform to automate processes in Financial Aid, the Business Office, Registrar, Campus Administration, Human Resources, IT, and the President’s Office. The UMass system is replacing legacy applications, including its enterprise content management system, as part of a strategic initiative to modernize its technology stack and improve cybersecurity resilience. “We are excited about the capabilities of Softdocs and look forward to implementing the platform across the university,” said Shawn Skelly, UMass Associate CIO for Enterprise Application and Digital Experience. “This is a significant milestone for us, as it will bring substantial operational benefits, streamline our processes, and standardize our platform across the entire system. It will also help us reduce infrastructure overhead and enhance our cybersecurity posture.” The Softdocs platform will deliver a modern, intuitive, and accessible user experience for UMass staff, faculty, and students while also contributing to the university system’s security goals. Through their use of low-code and no-code tools such as eforms, esignatures, workflows, and document management, UMass is modernizing its core technology with the process automation platform used by nearly one thousand organizations. “Given the UMass system’s reputation for innovation and its focus on cybersecurity, we are excited that they chose to partner with Softdocs,” said Adam Park, Softdocs CEO. “As the third largest employer in the state of Massachusetts, their decision to select Softdocs validates our commitment to meeting the needs of all segments within the public sector, including the largest higher education institutions.” The University of Massachusetts educates more than 73,000 students and employs 26,000 people, and joins over 60 other organizations that have partnered with Softdocs in the past twelve months. Softdocs is providing live demonstrations of its process automation technology at upcoming industry conferences including InstructureCon, Anthology Together, and EDUCAUSE. ## About Softdocs Softdocs provides process automation and document management solutions to education and government. Our solutions enable colleges, universities, K-12 school districts, and state and municipal agencies to improve how they serve people, create new efficiencies, and accelerate the future of work. Softdocs solutions are used by more than 1,000 organizations around the world. For more information, visit [www.softdocs.com](https://www.softdocs.com/). ## About the University of Massachusetts (UMass) The University of Massachusetts is a world-class public research university system committed to advancing knowledge and transforming lives. UMass is renowned for the quality of its academic programs, the scope and impact of its research, and the strength of its public service mission. The university educates 73,000 students, has more than 630,000 alumni, conducts $826 million in annual research, and is responsible for $8.3 billion in economic impact every year. The university system comprises UMass Amherst, UMass Boston, UMass Dartmouth, UMass Lowell, UMass Chan Medical School, and the UMass School of Law. Learn more about UMass at [Massachusetts.edu](https://www.massachusetts.edu/). Jul 9 2024 Tags Higher Education ## Recent News [ Dec 19, 2024 ##### Indiana University of Pennsylvania Selects Softdocs for Document Management and Automation Platform IUP leverages process automation to transform operations, enhance cybersecurity, and drive meaningful change. Higher Education ](https://softdocs.com/news-press/indiana-university-of-pennsylvania-selects-softdocs-for-document-management-and-automation-platform) [ Jun 20, 2025 ##### The University of Bridgeport Expands Softdocs Deployment to Power a More Efficient, Digital-First Campus The University of Bridgeport has expanded Softdocs. UB will implement document management to streamline operations and transition from Perceptive Content. Higher Education Ellucian Colleague Perceptive Content ](https://softdocs.com/news-press/the-university-of-bridgeport-expands-softdocs-deployment-to-power-a-more-efficient-digital-first-campus) [ Apr 29, 2025 ##### Alvernia University Accelerates Digital Transformation Through Integration with Ellucian PowerCampus Alvernia University integrated Ellucian PowerCampus with Etrieve to digitize paper-based processes and modernize document retention and automation efforts. 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