---
title: Softdocs Announces AI Features for Security and Usability
description: Higher education can use quick forms with real-time integration with student information systems and overall security.
image: https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/blog-media/ai-in-development.jpg
---

[Bridge 2026](https://softdocs.com/bridge/2026) [Support](https://community.softdocs.com/s/login/) [Webinars](https://softdocs.com/webinars) [Blog](https://softdocs.com/blog)

[![Softdocs](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/softdocs/NEW/Softdocs%20Logo%20-%20RGB%20-%20Purple.svg) ](https://softdocs.com/)

- Platform
  
  The leading document management and process automation platform for higher education, K-12 districts, and government agencies.
  
  [Explore the Platform](https://softdocs.com/platform)
  
  
  
  Platform Capabilities [Document Management](https://softdocs.com/platform/document-management) [Workflow Automation](https://softdocs.com/platform/workflow-automation) [User-Friendly E-Forms](https://softdocs.com/platform/electronic-forms) [E-Signatures](https://softdocs.com/platform/electronic-signatures) [Intelligent Document Processing](https://softdocs.com/platform/intelligent-document-processing) [Intelligent Transcript Processing](https://softdocs.com/platform/intelligent-transcript-processing) [Print Customization](https://softdocs.com/platform/print-customization)
  
  
  
  Integrations [All Integrations](https://softdocs.com/integrations) [Ellucian](https://softdocs.com/integrations/ellucian-banner-colleague-ethos) [PeopleSoft](https://softdocs.com/integrations/peoplesoft) [Salesforce](https://softdocs.com/integrations/salesforce) [Workday](https://softdocs.com/integrations/workday)
  
  
  
  Explore Further [Security Without Compromise](https://softdocs.com/platform/security) [ADA-Compliant Accessibility](https://softdocs.com/platform/accessible-ada-compliant-document-management-and-workflow-software) [Migrating from Legacy Applications](https://softdocs.com/platform/migrate-legacy-on-premises-dms-ecm-to-softdocs) [Softdocs Services](https://softdocs.com/services)
- Solutions
  
  [##### Higher Education
  
  Connect students, faculty, and school leaders with the right information at the right time.
  
  
  
  ](https://softdocs.com/solutions/higher-education)
  
  [##### K-12 School Districts
  
  Unify student records, expedite approvals, and focus on student success, teacher satisfaction, and parent engagement.
  
  
  
  ](https://softdocs.com/solutions/k-12)
  
  [##### Government
  
  Eliminate paper, digitize form-based processes, securely archive records, and modernize constituent service.
  
  
  
  ](https://softdocs.com/solutions/government)
- Company
  
  Softdocs is on a mission to end the burden of manual business processes. Today, we serve more than 1,000 education and government customers.
  
  [Learn About Softdocs](https://softdocs.com/company/about)
  
  
  
  About Us [About Softdocs](https://softdocs.com/company/about) [Leadership Team](https://softdocs.com/company/leadership) [Partners](https://softdocs.com/partners) [News and Press](https://softdocs.com/news-press) [Careers](https://softdocs.com/careers) [Case Studies](https://softdocs.com/case-studies)
  
  
  
  Contact Us [Contact Us](https://softdocs.com/contact) [Book a Demo of Softdocs](https://softdocs.com/request-demo) [Support](https://community.softdocs.com/s/login/)
- [Resources](https://softdocs.com/news-press/softdocs-announces-ai-enabled-features-to-strengthen-security-and-improve-usability#)
  
  [Blog](https://softdocs.com/blog) [Webinars](https://softdocs.com/webinars) [Events](https://softdocs.com/events)

[ Request a Demo ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLwAOMFY4w%2F263TxRaWirufuj8PnmdT%2BhomRq8fW%2FQ4wMS6r0lw3mmxjDvyqtLu58%2FV1A3mjbmGQ5M%2FlQ3Ecoqg5lx%2FFpZsDwsWKhtyDBQkdUYDN407ZR4RUkdoNQbxgaU9wEuHA%2BE5aImEWZ9JS0l2a2wqUyN9scmn%2F67MpTxG1ebsCX5mkw%3D%3D&portalId=48231846)

[News and Press | Softdocs](https://softdocs.com/news-press)

# Softdocs Announces AI Enabled Features to Strengthen Security and Improve Usability

 Columbia, SC, October 10 — 

Softdocs, the process automation and document management platform for schools, states, and cities, announced today the release of new features and enhancements that are focused on user experience, security, and automation driven by artificial intelligence.

To further improve the Softdocs user experience, the platform now includes quick forms as an extension to the existing forms building suite of tools, enabling people to build and deploy highly usable digital forms in minutes. Designed around adaptability and efficiency, low-code quick forms are used by higher education institutions to replace other form solutions that have fallen short in terms of real time integration with student information systems and overall security.

Quick forms are centralized in the Etrieve platform and are designed to ensure the secure capture, transfer, and retention of data.

To complement quick forms, Softdocs has enhanced its content retention module, allowing users to more effectively store, track, and manage all types of sensitive data. The enhanced retention module gives users full control over what documents and data are kept and deleted and for prescribed time periods at the document level. This capability further supports larger organizations’ regulatory and institutional compliance needs.

As part of Softdocs’ focus on using artificial intelligence to help schools, states, and cities better serve constituents, the company also released a new state-of-the-art firewall with protection enhanced with machine learning. Designed to help users stay ahead of exacting security requirements, the firewall uses real-time ML and AI to analyze threats and adjust rules.

This advanced capability ensures data and documents are secure today and into the future, while also reducing the level of manual effort needed to maintain a secure IT environment.

“Security and usability are constant priorities for what we focus on in our product design and development,” said Adam Park, CEO of Softdocs. “Many of our customers are using Softdocs to intelligently process and act on highly sensitive information inside large and complex organizations. We know that we earn their trust every day when the Softdocs platform automates financial, academic, and employment processes while enabling them to get more done with fewer resources.”

Softdocs recently held its annual user conference, BRIDGE, where product experts showcased dozens of new features to more than 700 organizations. During BRIDGE, Softdocs clients also got to preview several new artificial intelligence capabilities that are being developed into the platform to make work more effortless.

## About Softdocs

Softdocs provides process automation and document management solutions to education and government. Our solutions enable colleges, universities, K-12 school districts, and state and municipal agencies to improve how they serve people, create new efficiencies, and accelerate the future of work. Softdocs solutions are used by more than 1,000 organizations around the world. For more information, visit [www.softdocs.com](https://www.softdocs.com/).

Oct 10 2023

Tags

 Security  AI

## Recent News

[ Feb 25, 2025

##### Softdocs Unveils Salesforce Integration to Enhance Document Management Solutions for the Public Sector

Softdocs announces its App Exchange integration with Salesforce, the world’s leading customer relationship management (CRM) system.

Salesforce 

](https://softdocs.com/news-press/softdocs-unveils-salesforce-integration-to-enhance-document-management-solutions-for-the-public-sector)

[ Mar 3, 2026

##### Softdocs Announces Partnership with Terralogic to Expand Workflow Automation and Records Digitization for Public Sector Organizations

Softdocs has partnered with Terralogic Document Systems, Inc., a provider of document management services for public sector organizations.

Higher Education Government K-12 Education 

](https://softdocs.com/news-press/softdocs-announces-partnership-with-terralogic-to-expand-workflow-automation-and-records-digitization-for-public-sector-organizations)

[ Dec 3, 2024

##### Softdocs Announces Fall 2024 Platform Release with Enhancements Designed to Help Organizations Scale Efficiently

Softdocs unveils its Fall 2024 platform release, introducing bi-directional API integrations, delegate management, and enhanced workflow tools to empower education and government organizations with scalable, efficient document management and process automation solutions.

](https://softdocs.com/news-press/softdocs-announces-fall-2024-platform-release-with-enhancements-designed-to-help-organizations-scale-efficiently)

Products

[Document Management](https://softdocs.com/platform/document-management) [Workflow Automation](https://softdocs.com/platform/workflow-automation) [User-Friendly E-Forms](https://softdocs.com/platform/electronic-forms) [E-Signatures](https://softdocs.com/platform/electronic-signatures) [Intelligent Document Processing](https://softdocs.com/platform/intelligent-document-processing) [Intelligent Transcript Processing](https://softdocs.com/platform/intelligent-transcript-processing) [Print Customization](https://softdocs.com/platform/print-customization)

Solutions

[Higher Education](https://softdocs.com/solutions/higher-education) [K-12 School Districts](https://softdocs.com/solutions/k-12) [Government](https://softdocs.com/solutions/government)

About Us

[About Softdocs](https://softdocs.com/company/about) [Leadership Team](https://softdocs.com/company/leadership) [Partners](https://softdocs.com/partners) [News and Press](https://softdocs.com/news-press) [Careers](https://softdocs.com/careers) [Case Studies](https://softdocs.com/case-studies)

[Book a Demo](https://softdocs.com/request-demo/) [Get Support](https://community.softdocs.com/s/login/)

![NIST SP-800-53 Compliant](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/compliance/NIST%20SP%20800-53.svg "NIST SP-800-53 Compliant")

![TX-RAMP Certified](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/compliance/TX%20RAMP.svg "TX-RAMP Certified")

![CJIS Compliant](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/compliance/CJIS%20Compliant.svg "CJIS Compliant")

![WCAG 2.2 AA Compliant](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/compliance/WCAG%202.2%20AA%20Compliance.svg "WCAG 2.2 AA Compliant")

![SOC 2 Type II Certified](https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/compliance/SOC%202%20Type%20II%20-%20KP%20Version.svg "SOC 2 Type II Certified")

Copyright © 2026, Softdocs. All Rights Reserved.| [Privacy Policy](https://softdocs.com/privacy-policy)| [Security and Trust](https://softdocs.com/trust)| [Accessibility Statement](https://softdocs.com/accessibility-statement)

```json
{
  "@context" : "https://schema.org/",
  "@id" : "https://softdocs.com/news-press/softdocs-announces-ai-enabled-features-to-strengthen-security-and-improve-usability",
  "@type" : "NewsArticle",
  "author" : {
    "@id" : "softdocs",
    "@type" : "Person",
    "name" : "Softdocs",
    "url" : "https://softdocs.com/news-press/author/softdocs"
  },
  "dateModified" : "2023-10-10",
  "datePublished" : "2023-10-10",
  "dateline" : "Columbia, SC, October 10",
  "description" : "Higher education can use quick forms with real-time integration with student information systems and overall security.",
  "headline" : "Softdocs Announces AI Features for Security and Usability",
  "image" : {
    "@id" : "https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/blog-media/ai-in-development.jpg",
    "@type" : "ImageObject",
    "height" : "630",
    "url" : "https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/blog-media/ai-in-development.jpg",
    "width" : "1200"
  },
  "isPartOf" : {
    "@id" : "https://softdocs.com/news-press/",
    "@type" : "Blog",
    "name" : "News and Press | Softdocs",
    "publisher" : {
      "@id" : "https://softdocs.com",
      "@type" : "Organization",
      "name" : "Softdocs"
    }
  },
  "keywords" : [ "Security", "AI" ],
  "mainEntityOfPage" : "https://softdocs.com/news-press/softdocs-announces-ai-enabled-features-to-strengthen-security-and-improve-usability",
  "name" : "Softdocs Announces AI Features for Security and Usability",
  "publisher" : {
    "@id" : "https://softdocs.com",
    "@type" : "Organization",
    "logo" : {
      "@id" : "https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/softdocs/Softdocs%20Logo%20-%20RGB%20-%20300w.png",
      "@type" : "ImageObject",
      "height" : "62",
      "url" : "https://48231846.fs1.hubspotusercontent-na1.net/hubfs/48231846/logos/softdocs/Softdocs%20Logo%20-%20RGB%20-%20300w.png",
      "width" : "300"
    },
    "name" : "Softdocs"
  },
  "url" : "https://softdocs.com/news-press/softdocs-announces-ai-enabled-features-to-strengthen-security-and-improve-usability"
}
```