ImageNow was a reasonable solution for its time. That time has passed. Institutions still running ImageNow (later rebranded to Perceptive Content) are dealing with a platform that hasn't kept pace with cloud infrastructure, modern SIS integrations, or accessibility requirements.
Not to mention a support experience that reflects those same limitations.
Migration conversations used to feel daunting. They're more straightforward now, particularly for institutions moving to a cloud-native platform like Etrieve with established connectors for Banner, Colleague, Workday, and others.
The question isn't if to migrate out of ImageNow — it's when and how to do it with minimal disruption to the departments that depend on the system every day.
Case Studies Related to ImageNow
How the University of Massachusetts Built a Foundation for Long-Term, System-Wide Scale with Softdocs
The University of Massachusetts replaced ImageNow with Etrieve to scale workflows, share services, and modernize systems across multiple campuses.
Shenandoah University Embraces the Power of E-Forms and Replaces ImageNow for Document Management Across Campus
Shenandoah University implemented the Etrieve ECM platform from Softdocs by replacing ImageNow with document management and e-forms.
How Oakland Community College Replaced Two Legacy Systems and Saved 15,000 Hours Annually — Without Increasing Costs
Oakland Community College replaced ImageNow and Docusign with Etrieve from Softdocs, integrating with Ellucian Colleague SaaS using Ethos.
How UMass Global Replaced 3 Legacy Applications with a Single Solution
UMass Global replaced legacy DMS, e-forms, and e-signatures apps with Etrieve from Softdocs while integrating to Salesforce, Workday, and Ellucian Banner.
Saint Michael’s College Extends Etrieve from Softdocs Campus-Wide, Replacing ImageNow
Saint Michael’s College turned to e-forms and process automation to offer seamless services during the global pandemic.
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