Most financial aid forms are built around the office. Bunker Hill Community College built theirs around the student. The result: students are receiving financial aid packages 2-3 weeks earlier than before, missing information requests that once took about a week now reach students instantaneously, and internal file review time dropped by a week and a half.Join the Bunker Hill financial aid team as they walk through three forms that drove those results and changed how their office operates. Duration: 30 minutes.

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